Privacy Policy

Last Updated 14/8/2024

This Site is operated by MME Social trading as The MME Agency LTD; a company registered in England and Wales under registration number 11786394 (“MME Social”, “we”, “us” and/or “our”). Our registered address is 85 Great Portland St, London W1W 7LT. You can contact us as indicated under the “Contact” section below.

The data controller responsible for your personal data is MME Social trading as The MME Agency LTD with whom you contract as a customer, member or membership applicant (“MME Social”, “we”, “us” and/or “our”).

WHAT IS THIS PRIVACY POLICY FOR?

This Privacy Policy applies to the personal data we gather from you as a user of this Site, or if you are a membership applicant, member, or customer. It outlines the personal data we collect, the reasons behind the collection, how it is utilised, the lawful basis for processing your personal data, and details your rights under relevant data protection and privacy regulations, including the General Data Protection Regulation (“GDPR”). In this Privacy Policy, 'Personal data' refers to any information about you that can identify you. By using our Site or providing your personal data, you are agreeing to the terms of this Privacy Policy, so please review it carefully.

This Privacy Policy is like the secret keeper of all the info we scoop up from you - whether you're browsing this Site, joining the club, or snagging a deal or romantic connections at our events as guests. It spills the tea on what details we receive, why we need them, how we use them, and the legal stuff behind it all. Plus, it throws in a shoutout to your rights under privacy laws like the GDPR. So, by cruising on our Site or dropping your details,

you're basically giving us a digital high-five to these rules. So please review it carefully!

Membership Application: When signing up, you spill all the beans - your name, address, email, interests, the works! It's like a personal data party with your picture as the VIP guest!
Reservation Information:Your details are as safe as a secret agent on a mission! Your name, email, billing info, and payment details will be handled with care, following the privacy policy available when booking. For all the nitty-gritty, check out our Terms & Conditions when making a booking.
Other Information: When you ring us up, send an email, join surveys, browse our site, or take part in any of our intimate experiences, we scoop up any personal details you share. Oh, and we might mix in some extra info when you book through third-party pals to make your wishes come true!
Log Data: When you pop by our website, our tech wizards catch what's known as "log data." It's like a digital footprint left by your browser as you roam our cyber halls. This data spills the beans on your Internet Protocol ("IP") address, letting us play detective and pinpoint your global whereabouts, as well as dish out your browser type, settings, and the time stamp of your visit.
Our Site uses cookies We use small text files and similar technologies on your device to differentiate you from other users. This enhances your browsing experience on our site and enables us to enhance its functionality. For more details on the cookies and similar technologies we utilise, please refer to our Cookie Policy.

AUTOMATICALLY COLLECTED PERSONAL DATA

Log Data: When you pop by our website, our tech wizards catch what's known as "log data." It's like a digital footprint left by your browser as you roam our cyber halls. This data spills the beans on your Internet Protocol ("IP") address, letting us play detective and pinpoint your global whereabouts, as well as dish out your browser type, settings, and the timestamp of your visit.
Cookies : We use small text files and similar technologies on your device to differentiate you from other users. This enhances your browsing experience on our site and enables us to enhance its functionality. For more details on the cookies and similar technologies we utilise, please refer to our Cookie Policy.

HOW WE USE YOUR PERSONAL DATA

We use your personal data in the following ways:

To get you on board and make sure you're in the loop, we might need to pop you on our VIP waiting list – all part of the big plan to welcome you into the fold!
For our seasoned members, we're here to provide top-notch membership perks, keep your membership shipshape, and chat with you about all things service-related. It's all in the name of fulfilling your requests and sticking to the contract we've got going on.
For an enhanced booking experience, we'll take care of all the details such as payments, friendly customer support, and sending you delightful confirmations or pre-arrival excitement. Consider it part of our exclusive agreement.
Drop us a line if you're up for sharing your thoughts through surveys. We promise to use your info responsibly if you've given the thumbs-up for us to reach out when you shared your details.
MME Social might slide into your inbox with juicy updates on cool stuff, events, and sweet deals that could tickle your fancy as a member or wannabe member. But fear not, they'll only hit you up with your blessing when you spill the beans on your details.
To keep things running smoothly, like handling questions, sprucing up the website, crunching numbers for snazzy marketing moves, and adding a personal touch to amp up the fun for our awesome members!
To keep things running smoothly, dance to the tune of the law, cater to the authorities, play by the Club Rules, shield our operations and rights, and watch over the precious data like a hawk!
The personal data you provide may be utilised for other purposes that you have explicitly agreed to.

In our Privacy Policy, we aim to be transparent about our "legitimate interests," which essentially means ensuring the smooth operation of MME Social, operated by The MME Agency LTD. Rest assured, your data is secure, and we always consider how our actions may impact you and your privacy rights. Your concerns matter to us, so we won't engage in any data-related activities without your consent or a legal requirement. If you're not comfortable with how we handle data, feel free to pause and inform us – your privacy, your control!

DISCLOSURE OF YOUR INFORMATION

We share your personal data with third parties in the following situations:

Service Providers: At MME Social, a branch of The MME Agency LTD, we sometimes enlist additional support to enhance our operations. These individuals are like our reliable allies, assisting with tasks such as processing payments, combating fraud, handling IT tasks, analysing web data, managing digital ads, and optimising our CRM and marketing strategies. They treat your information with care, strictly following our instructions to excel in their designated roles.
Business Transfers: In the event of a business sale or acquisition of our company, your personal data might just hitch a ride to the new owner's party!
Administrative and Legal Reasons: If your personal data suddenly becomes the talk of the town, it could be because we're playing by the legal rulebook or safeguarding our turf from any troublemakers. Just a heads-up that we might need to share the scoop with the authorities if things get a bit hairy.

PAYMENT INFORMATION

We've got your card details in the bag to set you up with a membership or subscription smoothly. If all goes well, we'll keep this info handy for future payments and services. Rest assured, we'll handle your data like a pro, following all legal guidelines.
Worried about privacy? No problem! You can opt-out anytime, but this means you'll have to give us your card details again later.

SECURITY

Regrettably, ensuring absolute security for transmitting information over the internet or public communication networks is impossible. While we implement suitable technical and organisational security measures to safeguard the personal data you share with us from unauthorised access or potential loss or damage, we cannot guarantee 100% security for the personal data you provide online.

PERSONAL DATA RETENTION

We will retain your personal data for the duration necessary as outlined in this Privacy Policy, or as required by legal, regulatory, accounting, or reporting obligations, whichever is longer. Specifically:

Membership records are kept for one year after membership expiration or termination.
Information from our websites is retained for one year after account closure or last contact with you.
If you opt-in for marketing communications, we will keep your data until you unsubscribe.
To decide the appropriate retention period, we consider the type, volume, and sensitivity of the personal data, the purposes of processing, legal requirements, operational needs, and alternative methods to achieve these purposes.
After the retention period ends, we will securely dispose of your data in compliance with laws. In some cases, we may anonymise your data to disassociate it from you, making it no longer personal data.

YOUR PERSONAL DATA PROTECTION RIGHTS

Certain applicable data protection laws give you specific rights in relation to your personal data. In particular, if the processing of your personal data is subject to the GDPR, you have the following rights in relation to your personal data:

Right of Access: Upon request, we will confirm if we are processing your personal data and provide you with a copy, including details on the purpose of processing. Additional copies may incur a reasonable fee.
Right to Rectification: If your personal data is inaccurate or incomplete, you can ask for corrections. We will also inform third parties we shared your data with, if feasible. Upon request, we will disclose who received your data for direct contact.
Right to Erasure: You can request the deletion of your personal data, especially if based on your consent. We will inform relevant parties about the erasure, if possible. If needed, we will reveal who received your data for direct contact. However, data processing necessary for legitimate interests may continue as outlined in our Privacy Policy.
Right to Restrict Processing: In certain situations, you can request to limit the processing of your data, such as when disputing data accuracy or objecting to processing. We will notify you before removing any processing restrictions and inform relevant parties we shared your data with, if feasible. Upon request, we will disclose who received your data for direct contact.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, which you provided based on consent or necessity for our contract with you. You can reuse this data elsewhere.
Right to Object: You can request the cessation of processing your personal data at any time. This applies if we rely on legitimate interests for processing, unless we have compelling reasons for continued processing, or if your data is used for direct marketing purposes.
Right to Withdraw Consent: If we rely on your consent for processing, you can withdraw it at any time without affecting prior lawful processing.
Right to Lodge a Complaint: To address concerns about our privacy practices or personal data handling, you can file a complaint with the UK Information Commissioner’s Office (ICO) or the relevant data protection authority of an EU member state.

If you're ready to exercise those rights, simply reach out to us using the information provided in the "Contact" section. Just a heads up – we may require some additional information to verify your identity before proceeding to fulfil your request.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our Privacy Policy in the future will be posted on this page. Please check back frequently to see any updates or modifications. If required by the applicable law, we will notify you of any material or substantive changes to this Privacy Policy.

For further information regarding our privacy policy, contact us. Info@mmesocial.co.uk

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